Delivery & Returns
Our packaging methods are extremely secure to ensure that your cigars reach you in optimum condition, matured and ready for smoking.
If you have any problems whatsoever, don't forget you are covered by our NO QUIBBLE GUARANTEE!
United Kingdom Shipping:
| Service | Cost | Timescale |
| Standard Delivery | £6.99 | 2-4 Working Days |
| Express Delivery | £11.99 | 1-2 Working Days |
Worldwide Shipping:
| Service | Cost | Timescale | Weight |
| Europe - Express Delivery | £70.00 | Approx. 2-3 Working days | Up to 3KG |
| Asia - Express Delivery | £90.00 | Approx. 5 Working days | Up to 3KG |
| Rest of the World - Express Delivery | £90.00 | Approx. 5 Working days | Up to 3KG |
Deliveries over 3 kilos will be contacted to confirm any additional charge.
We ship nationwide to United Kingdom and the following countries worldwide:
Europe:
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Faroe Islands, Finland, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Norway, Poland, Romania, San Marino, Slovenia, Spain, Vatican City State
Rest of World:
Australia, Barbados, Canada, Cayman Islands, Christmas Island, Falkland Islands, French Polynesia, Hong Kong, Macau, Martinique, New Caledonia, New Zealand, Norfolk Island, Reunion, Seychelles, South Africa, United States, Virgin Islands
Asia:
China, India, Israel, Japan, North Korea, Singapore, South Korea, Taiwan, Thailand, Vietnam
Shipping Country Exclusions For All Tobacco Products:
US, Canada, France, Spain, Italy, Greece, India, Vietnam, Turkey, Iceland, Norway, Finland, Hungary, Sweden, Ukraine, Latvia, Luxembourg, Qatar, Austria, Portugal, Russia, Slovakia, South Africa & Switzerland delivery is not available on tobacco products. UK Click & Collect is available.
Please note that we do not deliver cigarettes and hand rolling tobacco outside the UK.
Returns
If you are dissatisfied with your purchase, you may return the item within 14 days of receipt for a refund or store credit. Returned items must be unused, in their original packaging, and in a condition suitable for resale. Please note that return postage costs are your responsibility, and we cannot refund any original shipping charges.
All approved returns are subject to a 20% administrative/restocking fee, unless the goods are faulty or have been incorrectly supplied.
Once your return is received and inspected, we will process your refund using the original payment method. Please include your order number and contact details with the returned parcel.
Please contact returns@dominiquelondon.com if you require assistance.
Return Address:
Customer Returns
Dominique London
16 Kingsgate Place
London
NW6 4TA